Contact Us
Ready to learn more or make a referral?
Contact the House 21 Reablement team for an initial conversation, tailored advice and next steps.
Call the team on 01843 307 131

Jo Glen
Senior Registered Manager

Abigail Chamers
Registered Manager
At House 21 Supported Living, reablement is not just about care. It is about rebuilding confidence, restoring skills and enabling people to move forward safely and sustainably.
Working in partnership with Terrance House Residential Home, we provide a structured pathway that supports individuals to regain independence while continuing to receive the right level of daily support.
Contact the House 21 Supported Living team for an initial conversation, tailored advice and next steps.
Get in TouchThe close working relationship between Terrance House and House 21 ensures continuity, familiarity and consistency throughout a person’s journey.
Many individuals begin at Terrance House, where they receive comprehensive residential support. As their needs evolve and their independence increases, they are supported to transition to House 21. This move is carefully planned and individually assessed to ensure safety, confidence and stability.
This progression model allows people to:
Reablement support at House 21 is person-centred and outcome-focused. Each support plan is designed around individual strengths, goals and aspirations.
We focus on building practical life skills, including:
Support is gradually adapted as individuals grow in confidence and capability.
Supported living at House 21 provides the balance many people need. Residents have greater autonomy within their own accommodation, while still benefiting from structured, responsive support.
This approach enables individuals to:
Importantly, support remains available.
Independence is encouraged, not forced.
The reablement pathway from Terrance House to House 21 has already enabled many existing residents to step down from full residential care to supported living.
This pathway demonstrates:
The collaboration between the two homes ensures that no one moves before they are ready and that no one feels unsupported during the change.
Our shared goal is long-term independence wherever possible.
For some individuals, supported living at House 21 is the next step in their journey. For others, it may be a stepping stone toward even greater autonomy.
By working together, Terrance House Residential Home and House 21 Supported Living provide a clear, structured and supportive route towards independence, while maintaining the reassurance of professional daily support.
If you would like to discuss reablement support or transitional placements, our team would be pleased to provide further information.
You can access reablement services from House 21 by:
Hospital or GP referral
Self-referral (where applicable)
Community care team referral
Our care coordinators will guide you through the process, answer your questions, and help you understand your options.
Ready to learn more or make a referral?
Contact the House 21 Reablement team for an initial conversation, tailored advice and next steps.
Call the team on 01843 307 131

Senior Registered Manager

Registered Manager
Residential care at Terrance House provides comprehensive, round-the-clock support within a structured care environment. Supported living at House 21 offers greater independence within a more autonomous setting, while still providing tailored daily support based on individual needs.
Individuals who have developed greater independence in residential care and are ready to build further life skills in a supported environment may be suitable. Each placement is assessed individually to ensure the move is appropriate and safe.
Transitions are carefully planned and person-centred. The individual, their family and professionals are involved in the process. Support plans are reviewed, risk assessments completed, and a gradual introduction arranged to ensure continuity and stability.
Support is adjusted, not removed. The level of assistance reflects the individual’s current needs and goals. As independence grows, support can be gradually adapted to encourage continued development.
Support focuses on developing everyday living skills such as managing personal care, preparing meals, budgeting, attending appointments, maintaining a home and engaging with the local community.
Because House 21 and Terrance House work closely together, care pathways can be reviewed if needs change. The priority is always the individual’s well-being and safety.
Progress is monitored through regular support plan reviews, goal setting and outcome tracking. Achievements are discussed with the individual and, where appropriate, with family members and professionals.
If you would like further information about placements or rehabilitation support, our team can provide guidance tailored to individual circumstances.