the stepping stones
you need to get
back on your feet

Our mission is to bring hospitality, care, independence and support to our residents.

Here at House 21 we will develop a Model of Care that defines step by step approaches for each person’s journey. A personalised plan will be created, looking at achievable targets and outcomes. We will help with daily living skills and progression towards reintegration into community life

About us

Our specialist team will provide a therapeutic programme with core objectives, delivering high quality care and support. Consideration will be given to the challenges and potential of each person as an individual. Care planning and risk assessments will encourage a multi-disciplinary, yet person-centred and holistic approach that that will enhance their journey.

The modern and contemporary style of House 21, set in the heart of Margate, affords itself towards a calm and tranquil setting, one well-suited to facilitate and support individual progress.

Our re-enablement and rehabilitation service is designed to offer individual, person–centered and therapeutic intervention to people experiencing difficulties with mental health and addiction.

Live Independently with Tailored Support

Supported Living at House 21 helps adults with additional needs live as independently as possible in their own homes, with personalised support, dignity, and community inclusion.

Find out how Supported Living can work for you

Further information

If you would like further information on admission arrangements and fees, please contact our Home Manager who will be pleased to answer any questions and arrange a tour of our Home.

Services we offer include personalised therapy programmes, community reintegration and future settlement support.

Our Origins: Building on a Strong Tradition of Care

House 21 was founded as a natural extension of the long-standing success of Terrance House residential care home in Margate.

Terrance House has been delivering compassionate, person-centred residential care for adults with mental health needs for many years, helping people feel safe, supported and connected to their communities.

Recognising a growing need for support that helps people live more independently, House 21 was developed to complement this work by offering a dedicated reablement-focused supported living service. This means we don’t just provide care — we focus on enabling people to regain skills, confidence and greater autonomy in their daily lives.

The close working relationship between House 21 and Terrance House continues to this day.

Together they form a clear and cohesive reablement pathway: individuals can transition from structured residential support to semi-independent living with confidence, knowing that both services share the same values, expertise and commitment to personalised outcomes.

This integrated approach ensures continuity of care while empowering people to reach their goals at every step of their journey.

Our Partnership with Portus

The partnership between House21 and Portus Supported Housing brings together two organisations with complementary strengths in housing and support services to improve outcomes for vulnerable people.

Portus Supported Housing specialises in providing supported housing that helps people live independently with confidence and stability, having recently formed through the strategic merger of two supported housing organisations.

Together, the partnership aims to extend supportive pathways that combine therapeutic intervention with secure, supported living environments, enhancing outcomes for those seeking long-term stability and wellbeing.

the stepping stonesyou need to getback on your feet